К содержанию

How to buy a ticket?

1. Sign up

To work with the system, you need  to register on the tickets.fcufa.pro website. 

Since the last name and first name indicated during registration are printed on the electronic ticket, we recommend that you immediately register with your real data. Be sure to include any contact phone number. The data entered by you remains confidential. After registration, go to the site using your username and password.


2. Selecting an event

You can find the event you are interested in in the list on the main page of the tickets.fcufa.pro website. 

3. Booking tickets

On the same page you can choose the type of tickets you are interested in and their number.

The reservation is valid for 30 minutes, try to make the payment during this time. After 30 minutes, the seats will be released from the reservation automatically.

4. Preparing for payment

To proceed to payment, you must go to the shopping cart page using the "Tickets" link in the header of the site.

5. Payment

The tickets.fcufa.pro online store is connected to the Uniteller processing center, which allows you to use the services of instant on-line payments.

Bank cards of the following payment systems can be used for payment:

  

Visa Classic, Visa Gold, Visa Platinum, Visa Virtual*, Visa Electron*

Международная платежная система Mastercard

MasterСard Mass, MasterСard Gold, MasterСard Platinum, MasterCard Standard*
Mir

* - cards are accepted with restrictions, check with your issuing bank about the possibility of payment via the Internet.

Please note that Sbercard, Maestro cards are not accepted in the system.

 

 

Security guarantees

Service provider Uniteller protects your bank card details, confirmed by compliance with the PCI DSS security standard. Card data is entered on a secure payment page, information is transferred to the Uniteller processing center using TLS encryption technology. Further transmission of information occurs through closed banking networks with the highest level of reliability. Uniteller does not transfer your card details to the store and other third parties. For additional authentication of the cardholder, the 3D Secure protocol is used. If your Bank supports this technology, you will be redirected to its server to enter additional payment details.

If you have any questions when paying, you can contact the customer support service of the company "Uniteller" by e-mail support@uniteller.ru, or by phone in Moscow (495) 987-19-60.

Интернет-эквайринг Uniteller.ru

 

 6. Electronic tickets

What is an e-ticket?

An electronic ticket is a personal document submitted electronically in PDF format (Acrobat Reader document). It does not require exchange at exchange offices. The e-ticket file becomes available for download in your personal account, in the "My payments" section, immediately after you make a payment and receive confirmation from the Uniteller electronic payment system.

Security measures when handling an e-ticket

Please note that the e-ticket has a barcode that is valid for a single entry to the event. If your ticket is photocopied by an unauthorized person, he can forge an electronic ticket and go through the authorization system before you. It is in your best interest to prevent the ticket from being copied. Purchased tickets are non-exchangeable and non-refundable. You can only exchange or return e-tickets if the event is canceled or replaced.

Since an electronic ticket is a personal document for access to the event, you must have an identity card with you. When entering an event with an electronic ticket, the staff has the right to demand from you an identity document to verify with the data of the electronic ticket. In the event that you have purchased several tickets for relatives or acquaintances, you should be able to be next to them when entering the event, as the staff may require verification with the data of electronic tickets.

Obtaining an electronic ticket

After paying for the order, in the Purchase History section, opposite the payment made, a link to the PDF file - Download ticket will appear.

Acrobat Reader is required to open the e-ticket file. You can download the free version of Acrobat Reader here.

ACCESS TO THE EVENT IS MADE ONLY WITH A PRINTED ELECTRONIC TICKET!

When ordering several tickets at a time, one multi-page file with several electronic tickets will be generated.